Two live domains (archersnorwich.com and archersbutchers.com) front the same shop with different hours, different home pages, and no canonical link between them, so a Norwich customer Googling Archer's Butchers lands on whichever Google picks that day with no obvious bridge between the two.
- What I saw
- Loaded both domains on a fresh mobile session. archersnorwich.com is a WordPress + Elementor brand site with the heritage story, the provenance page, the news blog (active through December 2025) and the catering brochure. archersbutchers.com is a separate commerce stack with the online order portal, a 3D virtual shop tour and a different product taxonomy. The two sites carry different opening-hours phrasing (one names the takeaway hours, one does not), use different hero photography, and the 'About' link on each takes the customer to a different page entirely. Neither carries a rel=canonical pointing at the other. A search for 'Archers Butchers Norwich' currently surfaces the .com domain first in Google's main result block, but the .com domain is the thinner one, and the customer who lands there never sees the John-Archer to Jim-Archer to Jamie-Archer family lineage that is the actual reason to choose Archer's over the supermarket counter on the next roundabout.
- Why it matters
- Two domains splits the SEO authority (no single page accumulates the link-equity from local listings, the blog or the social shares), confuses the customer who has heard the name and Googles it, and means the Christmas pre-order flow, the catering enquiry flow and the news blog all live on whichever domain happened to be in front of the editor that day. The 96-year heritage that is the strongest selling point in the building is the asset that gets diluted most by the split.
- After rebuild
- One site at one canonical domain. The brand and heritage content from archersnorwich.com (the Jamie Archer succession story, the provenance work, the news blog) gets folded into a single homepage with the commerce, the catering, the takeaway and the hours all under one navigation. 301 redirects from the dropped domain so existing Google links and the Companies House registered-website entry still resolve. The customer who Googles the name lands on the same page every time.